Return Policy on the website https://izdavam.com
By viewing and/or using the website https://izdavam.com (website, page, page) you agree without restrictions on the return policy described below. If you do not agree with it, please do not use the services on the website.

This agreement is valid as of 01.10.2014 from and between izdavam.com owned by Printing House Nima Ltd. collectively the "sides".

Users have the right to order professional services from Izdavam.com and IZDavam.com wants to provide these services. The parties agree to the following:

Professional Services Performance and Payment Payment:

All professional issuance services provided by IZDavam.com must be paid in full before working on them. The order of all publishing services shows the explicit agreement with the General Terms and Conditions of IZDavam.com and terms. There are no exceptions. Customers have 30 days to activate their service from the date of order. The activation of the services is considered to be made by the clients and accepted by IZDavam.com through the order form or sent information needed for the execution and manufacture of an order. In the event that the client does not activate the service within 30 days, the service will be deleted and there will be no possibility of returning the amount. Once the service has been activated, the client has 180 days to be ready with his project, which does not include additional pays. If the client needs more than 180 days to complete his project, he will have to inform izdavam.com in writing via email. Izdavam.com will no longer work on this order and will notify the client of this. The Client is responsible to send an email to Izdavam.com when he is ready to continue. If the client does not complete his project within 180 days and has not notified Izdavam.com in writing via email, the Client will lose the amount of the service and will not be able to return it. Please note that the return of the amounts cannot be made after the work on the service has started. There are no exceptions. By ordering the service, the client states that he has read, is familiar with and agrees to these terms.

The policy of Izdavam.com is to collect all payments when buying a service or when receiving a product (book, magazine, calendar, etc.). All payments must be made electronically, by cash on delivery or by bank transfer. Izdavam.com accepts paypal payments (all debit and credit cards), ePay (all debit and credit cards), by bank transfer and by cash on delivery (upon receipt of the product). All fraudulent or insufficient payments will automatically discontinue acceptance and manufacture of the service.

Customer obligations:

1. Payment of the full amount for the service before working on it must be made through the accepted options by IZDavam.com on the Izdavam.com page. Izdavam.com accepts paypal payments (all debit and credit cards), ePay (all debit and credit cards), by bank transfer and by cash on delivery (upon receipt of the product).

2. To activate its service within 30 days after its purchase, providing the necessary materials and/or information for starting work on the service it has ordered. Instructions will be sent to the email address of the client with whom he has registered with IZDavam.com, if there is inaccurate or incomplete information related to the order or service.

3. Maintaining and using an email address to be used as the main source of communication for all correspondence and notifications from IZDavam.com. In the event that the email address is changed, the client is obliged to update his or her data on izdavam.com.

4. The Client must provide all the necessary materials and files required for the service in order to be able to perform the professional issuance service. In the event that the client cannot provide the necessary materials for any reason and IZDavam.com has not yet started work on the project on behalf of the client, the client may require a full return of the amount by email within 30 days from the date of purchase of the order minus a non -refundable administrative fee of 5 BGN.

5. Agree with any additional payments that are necessary to perform the desired service, if the desired is out of reach of the ordered service. In the event that the client is willing for additional services that are not included in the original order of the service, he understands that no other services will be made until they are paid and izdavam.com does not receive the amount for them. The client will be notified if the payment of additional services is necessary.

6. The client is obliged to notify in writing of problems related to the work after receiving it only in the following situations: upon receipt of a place from our office, you should review the work and if there is a problem to tell us for them immediately or up to 3 (three) days after receiving the product with the color itself: The size of the letters and numbers in the work, a problem in the form of the work, spelling, punctuation or any other similar spelling errors, etc.). Only then do you have the right to return your work and we can refund you or print the work again.

Obligations on Izdavam.com:

1. To follow the recommendations and protocol for the production of the service.

2. To notify the Client by email if the provided materials from the client are incomplete, inaccurate, incorrect or inappropriate for the design of the ordered service or product.

3. Method for downloading all ready -made files (ordered by the Services section on the page) in the profile of a given client to IZDavam.com or by sending an email (when the files cannot be sent for technical or other reasons, the client is obliged to come to our office) A book or order of a package service (from the Services section on the page). In the event that the Client cannot meet the approval requirements of IZDavam.com, all projects and/or order will be considered approved after 30 days of its notification.

4. Uploading an up-to-date book file to the client's profile in the section "All Books"-> "Name of the Book" in izdavam.com when the service is completed or the gallery copy is sent to the client.

5. The storage of the services of the services for 21 days after the approval of the project. Izdavam.com will delete all files after the expiration of 21 days. Files that are related to the issuance project will remain unchanged and will not be deleted.

6. The development of services according to the General Terms and Conditions of the page and the policy for returning IZDavam.com.

Additional payments:

All customers, without exception, may need to make additional payments for any work that is beyond the scope of the original conditions of services when ordering the service.

If IZDavam.com determines that the project needs additional work on what is included in the package service and what the client orders, IZDavam.com will contact the client and discuss the additional work and additional payments for it. No work will be done before the payment will be done entirely on izdavam.com. Once the customer has ordered the service, IZDavam.com will update the status of the project work.

In case of non -payment or payment of payment, the client's project will be deleted.

If the client decides that he or she does not want to pay the additional project costs that go beyond the original order, izdavam.com will not make a return of the payment for the work it has already made. Izdavam.com will complete the project as it was ordered.

For questions, complaints or more, please contact your service coordinator (our employee) on izdavam.com immediately and send a copy to support@izdavam.com so that izdavam.com can find a way to solve your problem.

All changes for changes, once the project is ready and approved, will have to be made through the order of a new service.

Izdavam.com is not responsible for the content of materials or copyright in them.

Following the order of the service, the General Terms and Conditions of the Page and Return Policy are applicable. Izdavam.com reserves the right to change the General Terms and Conditions of the Page and Return Policy at any time without having to personally notify the clients of the page. This agreement is valid for an unlimited period of time. With the use of izdavam.com all users agree to the return policy of IZDAVAM.com

Return Policy version: 1

Last change on 01.10.2014.